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The coreplus Newsletter #89 - September 2022
The coreplus Newsletter #89 - September 2022

Our overall update for everything that happened this month

Updated over a week ago

Bringing you a wrap-up of product development, improvements, new features, updates, and more. Let's get into it!

๐Ÿšฉ If you need to know more about how to transition from Medicare PKI to PRODA easily, check out the video guide here. We also created an article called troubleshooting PRODA for any troubleshooting you need so be sure to check it out too! We'll be constantly updating these articles so you can come back and learn more!

๐Ÿ†• Our newest Add On Partner - HotDoc

Weโ€™re very excited to share with you that weโ€™ve partnered with Australiaโ€™s largest and most trusted patient engagement platform called HotDoc! This integration allows you to:

  • Get found in the HotDoc search directory in seconds

  • Increase the visibility of your practice and grow your practice with less marketing effort

  • Make it super easy for new and existing patients to book an appointment in just a few clicks

  • Have all HotDoc appointment bookings seamlessly added to your coreplus calendar

Read more about the newest integration here: HotDoc Add on or learn how to enable it now: Getting started with HotDoc
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๐Ÿ› Sending of emails from client record are now working as expected
A bug has been fixed which impacted users to unable to send emails and invoices from the Overview section of the clientโ€™s record.


๐Ÿ› Uploading of forms/attachments to the client portal setup is now working as expected
A bug fix. You are now able to upload forms or any attachments to the Booking Form section of your Client Portal setup.

๐Ÿ› Payments with Pin Payments are now showing as paid on the invoices
A bug has been fixed that caused errors to the paid invoices even though a payment has been successfully processed.
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โœ”๏ธ Tip from the team
For our hardworking admins out there, save time when booking appointments by just copying previous appointments! Check out how you can do it here.
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โ€‹Upcoming Event

Join the LIVE webinar event on Friday 30th September at 12:30pm (AEST) to learn what Yianni Serpanos (CEO & founder of coreplus), Laura Simmons (CEO & founder of Theratrak), and Leanne Healey (Director of Everyday Independence) have to share about overcoming barriers to change in allied healthcare. Watch it on LinkedIn or YouTube now!
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โ€‹Reimagining Healthcare Podcast

Christian comes from a film making background and is dedicated to building a VR health product that has impact in people's lives. Today's episode works through the client experience, the patient experience and how innovators are adopting Virtual Reality.

Help from our Customer Support Team
๐Ÿ’ฌ Start a live chat by logging into your coreplus account and click on the '?' button on the bottom left and click 'Live Chat' or simply go to our website and click on the chat bobble bottom right.
๐Ÿ’ป You can also check out our website 'Contact Us' page for more contact details: https://www.coreplus.com.au/contact/.
๐Ÿง‘โ€๐Ÿ’ป Schedule an online screen-sharing session here (an online session with a support team member, either 15, 30, or 45 mins with a link to join emailed shortly before the session).
๐ŸŽ“ Our Basic Training video is a great intro to get new users of coreplus and new members of your practice up to speed or for anyone looking to get a bit of a refresh - watch it here.
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