Keeping your clients on track with their appointments is crucial for their well-being and your practice's efficiency. One of the most effective ways to ensure they never miss a session is by scheduling SMS appointment reminders. This guide will walk you through the simple steps to set up and automate these reminders so you can focus on providing excellent care while minimising no-shows and last-minute cancellations. Let’s get started on streamlining your appointment scheduling with SMS reminders!

📝 Before scheduling SMS, you will want to set up your SMS appointment reminder templates
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💎 By default, the SMS Appointment Reminder sent to the client will show in the practitioner's timezone. If you would prefer the time sent to be in the client's timezone, reach out to support via Live Chat or email us at support@coreplus.com.au, and we can enable this feature for you.

💡 Make sure to enable the Send appointment reminders in clients' timezone option in the interface settings so that the reminders state the appointment time in the client's timezone

To edit the default settings for SMS appointment reminders:
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​1. From the Calendar click the More option in the top right-hand corner then click Settings

2. Click the Defaults tab and then from here, you can choose the default setting for your SMS Reminders.
​3. Click Save Settings to save your actions
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💡 Changing the default setting to Yes will only add SMS reminders to appointments created after the default SMS settings were changed.

💡 To add SMS reminders to appointments created before the SMS settings were changed enable the Master Setting for SMS in Interface Settings

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