Currently you are required to log in to the e-Claims Portal when submitting your batch invoices.
​
coreplus has created an integration that allows you to easily batch and submit your invoices directly to Hearing Services Australia from within your coreplus account.

1. From the Dashboard go to Hearing Services > Batch Claim

2. Enter the Date Range as well as any other filters you want (ie. Practitioners, Clients, Sites and Service Types) > Click Search

3. Tick the relevant invoices > Next
​4. Review the selected invocies and ensure they are correct.

5. Click Confirm

6. You can then Download the batch invoice as a .CSV

💡 Status of Claims:

​New - A brand new invoice that has not been submitted in a batch file submission

Submitted - Invoice has been included in a batch file submission but has not completed the full cycle and a response file hasn't been received.

Completed - Invoice has been submitted to Hearing Services Claiming via the above process and has been completed

💡 Ensure that you have created a batch invoice using the steps above and have downloaded the .CSV to your computer.

1. Once you have downloaded the .CSV go to Set Up > Add Ons > Hearing Services Claiming

2. Click on Open HSO Portal

3. Upload the previously generated Batch Invoice to the portal.

4. You are now ready to Reconcile Batched Invoices for HSP

💡 The GIF below will show steps 1 and 2, as we don't have a live test environment to upload to the HSO Portal, however, this step you are likely familiar with.