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The coreplus Newsletter #90 - October 2022
The coreplus Newsletter #90 - October 2022

Our overall update for everything that happened this month

Updated over a week ago

Bringing you a wrap-up of product development, improvements, new features, updates, and more. Let's get into it!

🆕 New Add On - Patient Plus
We're super excited about our newest Add On partner, Patient Plus. This integration will allow you to fully customize your online patient registration form to improve your practice’s efficiency.
Learn more about Patient Plus here or find out how you can get started today

✔️ 2023 Public Holidays now added
All public holidays for 2023 are now populated in your calendars so that you can book future appointments accordingly.

✔️ Your global contacts are now displayed in a new window
When sending an SMS in coreplus, all mobile numbers will now pop up in a new window instead of being displayed on the same window.

✔️ Your Waiting List will now only show clients with mobile numbers
The waiting list section of your global contacts will now only show clients with mobile numbers. Clients with no mobile numbers will not be shown in the list.

Success Tip

Cyber Security - Practical Ways to Protect Yourself Online

In recent months, data hacks and cyber security incidents in Australia have been on the rise. Let’s look at some simple steps you can follow to protect yourself online (thanks to the Australian Cyber Security Centre):

  1. Update your device and turn on automatic updates to ensure you always have the latest security protection.

  2. Turn on multi-factor authentication to increase the security of your accounts (learn how to enable multi-factor authentication for your coreplus account - click here)

  3. Set up and perform regular backups to copy and store critical information.

  4. Recognise and report scams to protect your information and accounts from compromise.

  5. Implement access controls to limit user access to only what is needed on devices.

  6. Stay up to date on cyber security threats and trends with ACSC Alert Service.

We also have a great article in our Help Centre that has information on data centre & hosting, secure data transmitted, and what you can do to improve your cyber security - Click here to read.

New Video Series

If you would like to learn more about our Add On partner, SimpleSet, we have added a new series of videos to the coreplus YouTube channel that shares an introduction to what SimpleSet is and what the experience is like for both the practitioner and the patient.

💻 Watch on YouTube

Reimagining Health Podcast

The concept of a Digital Health Agency with Nicholas Domnisch from EES Health (Part 1 of 2)

Digital Health’s systemic challenges & solutions with Nicholas Domnisch from EES Health (Part 2 of 2)

Help from our Customer Support Team

💬 Start a live chat by logging into your coreplus account and click on the '?' button on the bottom left and click 'Live Chat' or simply go to our website and click on the chat bobble bottom right.

💻 You can also check out our website 'Contact Us' page for more contact details:

🧑‍💻 Schedule an online screen-sharing session here (an online session with a support team member, either 15, 30, or 45 mins with a link to join emailed shortly before the session).

🎓 Our Basic Training video is a great intro to get new users of coreplus and new members of your practice up to speed or for anyone looking to get a bit of a refresh - watch it here.

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