Skip to main content
All CollectionsThe coreplus newsletter
The coreplus Newsletter #71 - 29th November 2021
The coreplus Newsletter #71 - 29th November 2021

Our update for everything that happened the last fortnight

Updated over a week ago

Bringing you a wrap-up of product development, improvements, new features, updates, and more. Let's get into it!

🎟️ Tyro Promo: Sign up to Tyro to receive a special offer!

Tyro is offering coreplus customers 50% off transaction fees for the first 3 invoices when you join as a new Tyro customer before 30 December 2021. *Terms and conditions apply. Why Tyro? When it comes to payments Tyro provides a fresh alternative with their innovative EFTPOS solutions. Come and join Tyro to find out why over 36,000 Australian businesses have chosen Tyro as their payments partner.

  • Seamless integration with your PMS helping to reduce keying errors

  • No lock-in contract, no set-up fees, and no cancel/break fees

  • Customised pricing structure to suit your business

Learn more about the Tyro promo here.

You are now able to record the Covid Vaccination Status on a client file to easily identify if your client can meet in person or needs to be seen via telehealth. Once the vaccination status is saved, it will be visible on the 'Client Overview' page, and when creating an appointment.

πŸ˜€ Mobile Number field now under Home Address in Client Overview page

The client's mobile number is now available under their home address instead of their postal address so that this information is grouped together with their contact details.

πŸ“ Survey

Our coreplus Support Team is currently working on improving our Help Centre. We are starting to create some step-by-step tutorial videos for various areas in coreplus which we need your feedback on. We hope you will assist us in completing this survey: Tutorial Videos Survey

❓ Have you joined the Practice Happy community yet?

The place where you can Connect Together, Learn Together, and Grow Together.
Watch out in December for more posts on the client intake journey and online forms.

βœ”οΈ Tip from the team

For our hardworking admin, front desk, reception teams, use the $ and πŸ—Έ icons on your calendar to keep an eye out for invoices created and invoices that are paid.

☎️ Help from our Customer Support Team
Need help? The Customer Support Team is here to help you practice Happy. You've got a few avenues of support to choose from:

  • Start a live chat by logging into your coreplus account and click on the '?' button on the bottom left and click 'Live Chat'

  • Schedule phone support by clicking here (a call from our support team, either 15, 30, or 45 mins)

  • Schedule an online screen sharing session here (an online session with a support team member, either 15, 30, or 45 mins with a link to join emailed shortly before the session)

πŸŽ“ Become a coreplus pro: Basic Training Video

We have transitioned from our weekly training session to this go-to basic training video. This is a great opportunity for new users of coreplus and new members of your practice to understand the basics of coreplus, or for anyone looking to get a bit of a refresh.

Did this answer your question?