Bringing you a wrap-up of product development, improvements, new features, updates, and more. Let's get into it!

🚀 New Add On: Blua - Your New Client Referrer!

We are absolutely delighted to be officially announcing a brand new way for you to get new client referrals with our latest partnership with Blua, by Bupa – exclusively with coreplus. This integration allows you to present your practice’s appointment availability, made visible to a large base of private health insurance members that reaches a wide demographic of client possibilities.

  • Select the types of appointments you make available which can be both face to face or telehealth

  • Client books an appointment via Blua, which instantly appears in your coreplus calendar

  • Pay a once-off fee for each new client referral via your monthly coreplus invoice

  • You bill the client your usual fees

Blua is currently available to subscribed coreplus customers on all plan types. Check out how you can get started here.

📅 Event: Cloud Healthcare: 101 cloud for every Australian healthcare provider -Tue, 23 Nov 2021 | 9 am AEDT

Topics include:

  • Where cloud healthcare is being applied today successfully: case studies.

  • Who is already losing out and what are the implications?

  • What could cloud healthcare look like in five years' time?

  • Mapping big picture needs: on prem, hybrid, latency, and transition

  • Transitioning strategy and finances

📅 Event: Client Intake Journey | Thur, 18th Nov 2021 | 5 pm AEST

Are you ready to Learn Together in the Practice Happy community? We are kicking off our Practice Happy Tutes with a session covering the Client Intake Journey presented by the savvy Natasha Ace from Private Practice Alliance this Thursday 18th November from 5 pm. If you would like to register to attend this event, you will find the booking link on the event post in the Practice Happy community. Not a member yet? Look for the link to join in the invitation sent by email or in your message feed. If you can't find your invite, please reach out to our team and we will get one sent to you.

📰 New blog post: A digital-first approach to perfecting the client experience

When it comes to the client experience, thinking outside the box is critical. It’s essential to consider the digital ways people interact with you, your clinic, and your services, whether they’re a client or not. Check out our latest blog by Alan from Osteohustle as he covers three absolute must-haves and some simple changes you can make that will significantly impact the client experience.

✔️ Tip from the team

Get the most out of your coreplus calendar reports by marking your appointments as attended every time your session ends so you can better identify and filter your calendar data.

☎️ Help from our Customer Support Team
Need help? The Customer Support Team is here to help you practice Happy. You've got a few avenues of support to choose from:

  • Start a live chat by logging into your coreplus account and click on the '?' button on the bottom left and click 'Live Chat'

  • Schedule phone support by clicking here (a call from our support team, either 15, 30, or 45 mins)

  • Schedule an online screen sharing session here (an online session with a support team member, either 15, 30, or 45 mins with a link to join emailed shortly before the session)

🎓 Become a coreplus pro: Free weekly online training

Our weekly training session is open to all coreplus customers! This is a great opportunity for new users of coreplus and new members of your practice to understand the basics of coreplus, or for anyone looking to get a bit of a refresh. Grab this opportunity to book a session for your team now!

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