Bringing you a wrap-up of product development, improvements, new features, updates, and more.
📰 New blog post: Celebrating SMS: Client experience & the convenience of automation
SMS has proven to be an extremely effective way to communicate with people compared to email. In this blog, you'll get to learn how you can use SMS through coreplus and how this can greatly impact a client’s experience and your overall business operation.
😀 "Allow client to upload documents" option in Client Portal settings can now be set to Mandatory
A mandatory toggle is now available for document upload in the Booking Form section of the Client Portal. This new feature will allow you to make referrals (or other required documentation) mandatory. Likewise, there will be an alert to notify the client when the document is not uploaded.
😀 Send a quick SMS to your clients on your waitlist
You are now able to send bulk SMS to your client waiting list. This new feature will allow you to quickly notify your waiting list when a last-minute cancellation comes through.
✔️ Tip of the week
Keep a record of your client's interaction or create a reminder for a follow-up report/referral through coreplus' own Admin Notes!
☎️ Help from our Customer Support Team
Need help? The Customer Support Team is here to help you practice Happy. You've got a few avenues of support to choose from:
Start a live chat by logging into your coreplus account and click on the '?' button on the bottom left and click 'Live Chat'
Schedule phone support by clicking here (a call from our support team, either 15, 30, or 45 mins)
Schedule an online screen sharing session here (an online session with a support team member, either 15, 30, or 45 mins with a link to join emailed shortly before the session)
🎓 Become a coreplus pro: Free weekly online training
Our weekly training session is open to all coreplus customers! This is a great opportunity for new users of coreplus and new members of your practice to understand the basics of coreplus, or for anyone looking to get a bit of a refresh. Grab this opportunity to book a session for your team now!