Once you have Telehealth by coreplus Add On enabled, you're ready to start creating telehealth appointments for your clients!

Any appointment either created from the calendar or from the client portal with the appointment types enabled within the telehealth by coreplus add on will create a telehealth appointment

This article covers:

1. Creating a Telehealth appointment

2. Locating the Client Link

3. Launching a Telehealth by coreplus appointment


Creating a Telehealth appointment

1. Open your calendar and double click to add a new appointment or select New Appointment

2. Select the appointment type enabled for Telehealth and complete the rest of the appointment details and click save

πŸ“Once a Telehealth appointment has been created, this will send an email or SMS to your client with their client link. A client only has to enter a name prior to joining the session. Please ensure that your SMS or Email template is set up correctly for Telehealth by coreplus.


Locating the Client Link

πŸ’‘ If the SMS/Email reminder was disabled for the booking, you can locate the telehealth link from within the appointment and email this through to the client.

This link will allow the client to join the session but can also be shared with another participant who is joining the appointment i.e. a partner or a parent. Simply copy the link and forward it to the client/s as required. You can hold up to 4 clients on the same session.


Launching a Telehealth by coreplus appointment

Once you have a Telehealth appointment in your calendar and it's almost time to begin the consult, you can launch by following the below steps.

1. Open calendar and double click on a Telehealth appointment and then click on Launch video conference button or click on the video camera icon on the appointment

2. This will open a new tab in your browser and take you directly into the meeting. From this page you can enable your microphone and camera to commence the consult once your client has joined


πŸ“ For information about features and settings within telehealth by coreplus see Features of Telehealth by coreplus

πŸ“ If you're having any trouble using any of the features of coreplus, check out our article on Troubleshooting Telehealth by coreplus


Please let us know if you have any questions and don't forget to rate this help article below, so that we can continue to improve our support to you!


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