Once you have Telehealth by coreplus Add On enabled, you're ready to start creating telehealth appointments for your clients!

Any appointment either created from the calendar or from the client portal with the appointment types enabled within the telehealth by coreplus add on will create a telehealth appointment

Creating a Telehealth appointment

  1. Open your calendar and double click to add a new appointment or select New Appointment
  2. Select the appointment type enabled for Telehealth and complete the rest of the appointment details and click save

📝Once a Telehealth appointment has been created, this will send an email or SMS to your client with instructions on how to login.

📝If it is same day appointment or an email was not sent to the client, you can locate the telehealth link from within the appointment and email this through to the client

Launching a Telehealth by coreplus appointment

Once you have a Telehealth appointment in your calendar and it's almost time to begin the consult, you can launch by following the below steps.

1. Open calendar and double click on a Telehealth appointment and then click on Launch video conference button or click on the video camera icon on the appointment

2. This will open a new tab in your browser and take you directly into the meeting. From this page you can enable your microphone and camera to commence the consult once your client has joined

Teleconsult appointment settings and options

On the top right of the screen, you will see a few options and settings for your consult.


Allows you to change the audio output & intput as well as video input, which are the microphone and camera you wish to use for the consult.

In this section you also have Settings which you can change the quality of your video. We recommend keeping these as default settings for optimal performance.


This feature will allow you to chat via text directly with your client. Keep an eye out for additional features coming soon, such as sending and receiving files.

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