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The coreplus Newsletter #76 - 21st February 2022
The coreplus Newsletter #76 - 21st February 2022

Our update for everything that happened the last fortnight

Updated over a week ago

Bringing you a wrap-up of product development, improvements, new features, updates, and more. Let's get into it!

๐Ÿ˜€ Addition of Custom Reports Permissions in Feature Permissions

An option for Custom Report is now included in the Feature Permissions settings so that supervisors are now able to give case managers or admin users access to these reports.

๐Ÿ˜€ Notification options in Blua
For those who are using Blua, practitioners now have the option to receive SMS and/or Email when an appointment is booked via Blua. This setting is in the Setup > Add ons > Blua add on page, so that you can ensure the appropriate intake forms are completed for new clients prior to their appointment.
โ€‹๐Ÿ˜€ Addition of &sitename& placeholder in Email Reminder templates
Your practice's site name can now be inserted as a placeholder to your email reminder template so that you can include this information without having to rename your sites.
โ€‹๐Ÿ˜€ Addition of &siteaddress& placeholder in SMS Reminder templates

Your site's address too can now be inserted as a placeholder to your SMS reminder template!
โ€‹๐Ÿ˜€ Addition of Middle name to the Client Portal booking form

For those whose Client Portal by coreplus is enabled, your clients can now populate their Middle Name in the booking form so that it is visible on their client record and throughout the coreplus application.
โ€‹๐Ÿ›Middle name not visible in New Appointment window issue now resolved
A bug has been fixed which caused the Middle name to not be visible in the New Appointment Window when creating an appointment from the client overview page.
โ€‹๐Ÿ› Instant Messaging is now displaying messages consistently while using Safari on Mac
A bug fix. The instant messaging feature is now consistent in displaying or popping up messages on your screen while using the latest version of Safari on Mac.

๐Ÿ’ฅ Whatโ€™s happening in the Practice Happy community?


Learn more about how to โ€œBuild the Best Website for your Allied Healthcare Practiceโ€ at our next Practice Happy Tute on Monday 28th Feb from 12:30 pm (AEDT). Chris McCarroll from Allied Health Marketing and Tiff Bennett from coreplus will cover why you need a website, set up basics, platform options, site design, SEO basics, and setting up online bookings. RSVP to secure your spot - click here

โœ”๏ธ Tip from the team

We know as a business owner, cancellations can result in loss of income and time, particularly if they are made at the last minute. That is why we have a feature in your online booking portal where you can set the time frame for how late a client can cancel their appointment! Check how you can do it here.

โ˜Ž๏ธ Help from our Customer Support Team
Need help? The Customer Support Team is here to help you practice Happy. You've got a few avenues of support to choose from:

  • Start a live chat by logging into your coreplus account and click on the '?' button on the bottom left and click 'Live Chat'

  • Schedule phone support by clicking here (a call from our support team, either 15, 30, or 45 mins)

  • Schedule an online screen sharing session here (an online session with a support team member, either 15, 30, or 45 mins with a link to join emailed shortly before the session).

๐ŸŽ“ Become a coreplus pro: Basic Training Video

We have transitioned from our weekly training session to this go-to basic training video. This is a great opportunity for new users of coreplus and new members of your practice to understand the basics of coreplus, or for anyone looking to get a bit of a refresh.




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