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The coreplus Newsletter #75 - 7th February 2022
The coreplus Newsletter #75 - 7th February 2022

Our update for everything that happened the last fortnight

Updated over a week ago

Bringing you a wrap-up of product development, improvements, new features, updates, and more. Let's get into it!

😀 Addition of AASW (Australian Association of Social Workers) Organisation under Memberships in User Profile
We've added the AASW (Australian Association of Social Workers) to "Organisation" under "Memberships" in the user profile section of your settings so that you can select this option in your practitioner profile. Check out how you can complete your Practitioner Profile here.

😀 Emailing a client's invoice from coreplus is now made easier
When clicking Actions > ‘Email to client’ or ‘Email’, you are now taken straight into the 'Send Email' window instead of the current 'Email Invoice' pop-up so that you can have a smoother experience.

🐛Unable to submit Secure Messaging Registration Form issue now resolved

A bug has been fixed that now enables you to submit the Secure Messaging Registration form when clicking on the 'Submit' button.


✔️ Tip from the team
Want to categorise your clients? Create Client Groups to classify your clients into custom groups however you like. The great thing about client groups is that you're able to run reports on them too!

☎️ Help from our Customer Support Team
Need help? The Customer Support Team is here to help you practice Happy. You've got a few avenues of support to choose from:

  • Start a live chat by logging into your coreplus account and click on the '?' button on the bottom left and click 'Live Chat'

  • Schedule phone support by clicking here (a call from our support team, either 15, 30, or 45 mins)

  • Schedule an online screen sharing session here (an online session with a support team member, either 15, 30, or 45 mins with a link to join emailed shortly before the session).

🎓 Become a coreplus pro: Basic Training Video

We have transitioned from our weekly training session to this go-to basic training video. This is a great opportunity for new users of coreplus and new members of your practice to understand the basics of coreplus, or for anyone looking to get a bit of a refresh.

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