Bringing you a wrap-up of product development, improvements, new features, updates, and more.

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📅 Event: Micro-credential Training Course: Digital Health Essentials | Mon, 20 Sept 2021 | 6-week course period

We are proudly partnering this training course together with the University of Sydney, the independent non-profit institute, Global Access Partners (gap), and with digital health industry leaders such as HealthTechX and Inaltor, to invite you to a unique training course that supports health professionals in their engagement with Digital Health; “Digital Health Essentials” which is a part of the Foundations in Telehealth Micro-Credential training certificate. This training course will enable you to position yourselves for the future by participating in a purpose-built collaborative and team-based learning experience that will provide insight into how telehealth and virtual care can reshape models of healthcare. Register here now!

😀 New email attachment dropdown when sending an email within coreplus

For those who are sending emails from the Communication tab, from the Client's Overview page, and from the Invoice List, you are now able to attach a file from your PC, Shared Files, or Personal Files, Client Files so that you have an option to select the source of the file.

✔️ Tip of the week

Keep important client information from both files into one primary record by merging your duplicate client files!

Coming Soon: Experience Survey

We want to deliver an amazing product that helps your business succeed, and honest feedback is how we do that. But we know you’re busy. That’s why we’ll be sending you regular surveys that take just 20 seconds to complete. This survey asks you to rate your likelihood to recommend us from 0 to 10. These numerical ratings let us know how we’re doing. So keep an eye out for your first survey in the next couple of days. It’ll look a little something like this:

We’ll then ask if you would like to add a line or two to explain what you love or how you think we could do better. These comments are ✨ gold-dust ✨ to us. Thanks for your help. 🙌

*It’s worth noting here that we never share this information with anyone. It’s solely used by coreplus to make our product better.

☎️ Help from our Customer Support Team
Need help? The Customer Support Team is here to help you practice Happy. You've got a few avenues of support to choose from:

  • Start a live chat by logging into your coreplus account and click on the '?' button on the bottom left and click 'Live Chat'

  • Schedule phone support by clicking here (a call from our support team, either 15, 30, or 45 mins)

  • Schedule an online screen sharing session here (an online session with a support team member, either 15, 30, or 45 mins with a link to join emailed shortly before the session)

🎓 Become a coreplus pro: Free weekly online training

Our weekly training session is open to all coreplus customers! This is a great opportunity for new users of coreplus and new members of your practice to understand the basics of coreplus, or for anyone looking to get a bit of a refresh. Grab this opportunity to book a session for your team now!

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