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Sending SMS to inactive clients
Sending SMS to inactive clients

Re-engaging inactive clients who haven’t visited in a while

Updated over 4 months ago

Re-engaging inactive clients can be crucial for maintaining a thriving practice. Sometimes, a simple, well-timed SMS reminds them of the care they need. In this guide, we’ll show you how to easily send SMS messages to clients who haven’t visited in a while.

By reaching out with a thoughtful message, you can encourage them to book their next appointment and stay on track with their health goals. Let’s start bringing your clients back into the fold with a few easy steps.

💡 Before you can start sending SMS messages to inactive clients, you’ll need to set up the template. Don’t worry—it’s easy! Just follow the steps in this article to get started.


Please follow the steps below to send an SMS to inactive clients:

1. Click on Reports > Calendar and select the Inactive Clients report

2. Run the report based on required days

3. Click Send SMS


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