Currently you are required to log in to the e-Claims Portal when submitting your batch invoices.
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coreplus has created an integration that allows you to easily batch and submit your invoices directly to Hearing Services Australia from within your coreplus account.

This article includes:
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​1. Batching invoices for HSP

2. Submitting a batch invoice to HSO Portal

3. Reconciliation

1. From the Dashboard go to Hearing Services > Batch Claim

2. Enter the Date Range as well as any other filters you want (ie. Practitioners, Clients, Sites and Service Types) > Click Search

3. Tick the relevant invoices > Next
​4. Review the selected invocies and ensure they are correct.

5. Click Confirm

6. You can then Download the batch invoice as a .CSV

💡 Status of Claims:

​New - A brand new invoice that has not been submitted in a batch file submission

Submitted - Invoice has been included in a batch file submission but has not completed the full cycle and a response file hasn't been received.

Completed - Invoice has been submitted to Hearing Services Claiming via the above process and has been completed

💡 Ensure that you have created a batch invoice using the steps above and have downloaded the .CSV to your computer.

1. Once you have downloaded the .CSV go to Set Up > Add Ons > Hearing Services Claiming

2. Click on Open HSO Portal

3. Upload the previously generated Batch Invoice to the portal.

4. You are now ready to Reconcile Batched Invoices for HSP

💡 The GIF below will show steps 1 and 2, as we don't have a live test environment to upload to the HSO Portal, however, this step you are likely familiar with.

See similar articles regarding your account setup:

📝 Reconciling Batched Invoices for Hearing Services Australia

📝 Generate Forms for Hearing Services Australia (HSP)

📝 Client Fitting details for Hearing Services Australia (HSP)