coreplus

Bringing you a wrap-up of product development, improvements, new features, updates, and more. Let's get into it!

💬 coreplus Newsletter Update Our newsletter will be changing from fortnightly to monthly, so this will be our last fortnightly edition. Keep an eye out for the next newsletter on Monday 29th August.

😃 Addition of Apia and AIA Health Insurance to the dropdown list of Fund in the Client Details page Two health funds named Apia Health Insurance and AIA Health Insurance are now added to the drop down list of Funds in client details under Client File &gt; Details/Referrers &gt; Medical Demographics &gt; Funds.

🐛 Assets page not loading or freezing issue now fixed

A bug has been fixed that caused the Assets page in the Data section of your Dashboard to freeze, leaving you to sign out and back in again. This page should now load with no issue. 

🐛 The Secure Messaging Search Directory is now working

Secure Messaging look up results now shows the practitioners that were not searchable in the search directory. ✔️ Tip from the team <a href="http://help.coreplus.com.au/en/articles/6366512-download-extract-case-notes">Conveniently extract your case notes out of coreplus</a> so that you can provide a downloaded record of your clients case notes for a court case or to forward to another practitioner.

☎️ Help from our Customer Support Team Need help? The Customer Support Team is here to help you practice Happy. You've got a few avenues of support to choose from:

Start a live chat by logging into your coreplus account and click on the '?' button on the bottom left and click 'Live Chat' or simply go to our website and click on the chat bobble bottom right.

You can also check out our website 'Contact Us' page for more contact details: <a href="https://www.coreplus.com.au/contact/" rel="nofollow noopener noreferrer" target="_blank">https://www.coreplus.com.au/contact/</a>.

Schedule an online screen-sharing session <a href="https://portal.coreplus.com.au/coreplussupport" rel="nofollow noopener noreferrer" target="_blank">here</a> (an online session with a support team member, either 15, 30, or 45 mins with a link to join emailed shortly before the session).

- Start a live chat by logging into your coreplus account and click on the '?' button on the bottom left and click 'Live Chat' or simply go to our website and click on the chat bobble bottom right.
- You can also check out our website 'Contact Us' page for more contact details: <a href="https://www.coreplus.com.au/contact/" rel="nofollow noopener noreferrer" target="_blank">https://www.coreplus.com.au/contact/</a>.
- Schedule an online screen-sharing session <a href="https://portal.coreplus.com.au/coreplussupport" rel="nofollow noopener noreferrer" target="_blank">here</a> (an online session with a support team member, either 15, 30, or 45 mins with a link to join emailed shortly before the session).

🎓 The below video will go through the basics of coreplus and is a great intro to get new users of coreplus and new members of your practice up to speed using coreplus or for anyone looking to get a bit of a refresh.