Within coreplus, the functionality of admin notes serves as a valuable tool for managing client interactions. Whether you’re documenting details from a client meeting or setting up an administrative reminder for a follow-up report or referral, admin notes provide a structured way to keep track of essential information. In this guide, we’ll explore how to effectively utilize admin notes, ensuring seamless communication and efficient workflow.
From a Clients file
1. From the client's Overview page, select Admin Notes > Add Notes.
2. Adjust the relevant fields and dates, add a note, then click Save.
💡 SMS/Email appointment reminders & manual SMS/Email sent from the client record will be added as DONE Admin Note automatically.
From the Dashboard
1. From the Dashboard click Communication > Admin Notes > Add Notes
2. Adjust the relevant fields and dates, enter a client, add a note, then click Save.
💡 The Dashboard Admin Notes view will only list TO DO/IN PROGRESS notes, whereas notes marked as DONE will be mapped to the client file.
Edit or remove an Admin Note
1. From the list, click View/Edit next to a note > Edit at the bottom > adjust the relevant fields, then click Save.
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