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The coreplus Newsletter #83 - 30th May 2022
The coreplus Newsletter #83 - 30th May 2022

Our update for everything that happened the last fortnight

Updated over a week ago

Bringing you a wrap-up of product development, improvements, new features, updates, and more. Let's get into it!
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β€‹πŸ˜€ Improvement on Blua Practitioner Notification email
For those who are using Blua when an email for a new booking is received, your client's email and mobile details are now added to the practitioner notification email so that you can easily contact new clients prior to their appointment

Blua is an online booking platform that provides Bupa customers access to find and book an appointment for a health service straight into your coreplus calendar, for only $25 per new client booked. Enable it via your Add Ons today, or learn more here.

πŸ˜€ In coordination with Services Australia, our PRODA integration release date is now July 1st (previously June 1st). Don't forget that we are looking for accounts who would like to migrate over to PRODA early and help test the integration. We are especially interested in accounts that submit various claim types, such as DVA, Medicare, Patient Claim & Bulk Billing. Reach out to the Support team at support@coreplus.com.au to register your interest.


β€‹πŸŒŸ Update from the Practice Happy Community
Thank you to our industry expert partner, Kaye Frankcom for creating the informative "Just Tell Me What To Do" Practice Happy Tute series. Jump into the Practice Happy community to watch all the pre-recorded sessions, plus the replay of the Live Q&A that Kaye and Yianni presented last week is available in the community and on the coreplus YouTube channel.

βœ”οΈ Tip from the team
Make sure you add your position to your user profile! The new & improved user profile field will:

  • Allow us to provide you with more relevant and enhanced communication for your specific position, user role & specialty.

  • Enable the Support Team to help you faster and provide more proactive support & assistance.

  • Assist the Product Teams with valuable insight on the types of practitioners and personas using coreplus when deciding on future roadmaps and upgrades to the coreplus platform.

  • You can read more about it in the below help guide: Setting up Positions & Specialities


☎️ Help from our Customer Support Team
Need help? The Customer Support Team is here to help you practice Happy. You've got a few avenues of support to choose from:

  • Start a live chat by logging into your coreplus account and click on the '?' button on the bottom left and click 'Live Chat'

  • Schedule phone support by clicking here (a call from our support team, either 15, 30, or 45 mins)

Schedule an online screen sharing session here (an online session with a support team member, either 15, 30, or 45 mins with a link to join emailed shortly before the session).
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β€‹πŸŽ“ Become a coreplus pro: Basic Training Video

We have transitioned from our weekly training session to this go-to basic training video. This is a great opportunity for new users of coreplus and new members of your practice to understand the basics of coreplus, or for anyone looking to get a bit of a refresh

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