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Contacting the Support Team

The Support Team is here to help you succeed using coreplus’s digital health first platform to provide healthcare services to your clients

Updated over a week ago

Our support team consists of champion customer support agents who will guide you and help you in making the best use of our platform. The Support Team is online from Monday to Saturday 9 am - 5 pm.

You can contact us via Live Chat or Email .

Live Chat

Simply log into your coreplus account and click on the question mark bottom left and click on 'Live Chat':


Prefer to email us? No problem, our email address is

💡 Did you know we also have an introductory training video that takes you through the basics of coreplus? You can find the video HERE

You may also be interested in:

📝 Contacting the Success Team
📝 core-y the Resolution Bot

Please let us know if you have any questions and don't forget to rate this help article below, so that we can continue to improve our support to you!

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