This article outlines how to change your existing appointments from a TeleConsult appointment type to a Telehealth by coreplus appointment type, including making sure you're clients are aware of the change.

📝 Before you start you'll need to Enable Telehealth by coreplus

📝 You'll also need to Update your appointment reminders for Telehealth by coreplus

1. Edit a TeleConsult appointment and select an appointment type that was enabled for Telehealth. Once the appointment type has been updated, the unique link for the client can be accessed via double clicking on the appointment.

2. To resend the appointment reminder, right click and select the reschedule option. You can then reschedule the appointment to the same date and time

Alternatively, you can manually send a message to the client with the new link by copying the link and selecting the Send Manual SMS option.

💡 SMS reminders and manual SMS messages are charged at the standard rate on your plan.

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