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Weekly Newsletter #20 - 2nd November 2020
Weekly Newsletter #20 - 2nd November 2020

Our weekly update for everything that happened last week

Updated over a week ago

❗ Monthly Invoice Notice

An update in our billing system by our supplier resulted in invoices issued on the 1st November also having a due date of the 1st November. The correct date is 15/11/2020, which is our standard time frame of 2 weeks after invoice issue date. Please disregard the overdue notice on your invoice for this.

πŸ“… Event: VITAlity Festival | Fri, 30 Oct 2020 – Sun, 8 Nov 2020 | FREE | On now!
We are proudly sponsoring this event and invite you the allied health professional, front line workers, first responders, government workers, teachers, pharmacists and everyone else whose life has been impacted by COVID-19 to participate in this event. Access free classes from over 70 leading health & wellness experts and entertainers from the comfort of your home or in between shifts at work. The VITAlity Festival is a not-for-profit virtual event, created for you, as a thank you for your service to the community. Check it out:

πŸ˜€ Calendar Report: Appointment Type breakdown now displaying hours in decimal value

This report was previously showing values with text rather than decimal. This allows for the data in your CSV export to be easily manipulated in Excel and generally easier reading.

πŸ˜€ Service types on an invoice with an applied pin payment will not longer be able to be deleted

This will allow for tracking of payments and processing refunds with no issues. A message will appear notifying you that a pin payment has been made on the invoice when you try and delete a service type.

πŸ“Ή New Video!

Client centered care in an online world is an evolving opportunity for Occupational & Speech therapy. A lot of resistance tends to come from healthcare professionals. How do we overcome this? Why should we? Are there technical barriers also? These are topics discussed and more.
This video is an extract from a recent discussion between Yianni Serpanos & Weh Yeoh about using empathy & compassion to provide occupational & speech telehealth therapy successfully, sustainably and remotely. Weh Yeoh is a physiotherapist & co-founder of UMBO an online allied health care providers specializing in occupational & speech therapy.
Yianni Serpanos is a digital health innovator, Founder of, an Australian based digital health ready practice management software for allied health providers, Founder of HealthTechX a digital health innovation community and host of the Reimagining Healthcare podcast.

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