"I'm really sorry to do this, but can I reschedule my appointment?"
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A change in a client's schedule evidently also means a change in their appointment with you. Reschedule your appointments the correct way, ensuring your data and changed appointment log is accurately maintained, and ensuring your client receives their SMS reminder for their rescheduled appointment.
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💡 IMPORTANT: There is a difference between editing and scheduling an appointment. When rescheduling an appointment a new SMS reminder is being sent out. When editing an appointment, no new SMS reminder will be sent out.

📝Read more about the Difference between rescheduling an appointment and editing details

1. From the Calendar, right-click once on the appointment you want to reschedule. A quick options menu will appear, click on Reschedule
​2. Change the date and time as per the new appointment and click Reschedule. The appointment will be successfully rescheduled into the new date/time

1. From the Calendar, double-click the appointment to open the Edit Appointment screen and click on Reschedule
​2. Change the date and time as per the new appointment and click Reschedule. The appointment will be successfully rescheduled into the new date/time

1. Locate an appointment within your calendar that you want to reschedule
​2. Move your mouse cursor over the appointment you're looking to reschedule, hold left click on your mouse and continue to do so while moving your appointment to a different time within your calendar, and then let go of the left click

3. Confirm the details on the rescheduled appointment is correct and click Reschedule

💡 You can use the drag and drop method to reschedule appointments while in the day, week, and room view!

🚀 Did you know that our add-on Cliniq Apps can help you with rescheduling your appointments? Please, find out more here: Cliniq Apps