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Add a referral to your client's file

Add and manage multiple referrers and referrals in a patients record

Updated over 3 months ago

Store all of your client's referrals in one place, allowing you to easily link them directly to your client's appointments and invoices.

You can make notes about the referral, set a referral status (In progress, Completed, and Rejected), and even upload supporting documents to the referral by dragging and dropping!


Add a referral to your client's file

1. From your client's file, click Details/Referrers, select Manage Referrals under Medical Demographics and in the resulting pop-up window, click the Add referral button 

2. To add a referrer, check steps 3 - 4. If you have already saved the referrer, then type the referrer name into the search bar and select from the drop-down menu. Populate the referral with start/end date, add any other optional information and then click the Save button

3. If the referrer or clinic is not yet added to coreplus, then click Add referrer/clinic. Enter in the details and click Next to enter clinic details (if you don't need to add a clinic, tick the 'Skip link clinic' checkbox first)

4. Either search for an existing clinic or create one by entering their details and click the Next button. Add the referrers provider number, add any other details and then click the Save button


💡 When entering in the expiring date, you can either select an exact date or you can select to chose either 3, 6, 12, 24 or indefinite from the side menu


Manage the status of a referral

1. Go to the Clients File

2. Select Manage Referrals

3. Click on Edit Details on the right-hand side

4. Change the status if required from In Progress to Completed or Rejected. The referral will automatically move itself to expired after the expiry date.

💡 You can filter referrals for that client by selecting In Progress, Expired, Completed & Rejected

📝Learn how to generate referral reports here

🚀 You can send and receive referrals via our Secure Messaging add-on. Please, give it a look here: Secure Messaging


Please let us know if you have any questions and don't forget to rate this help article below, so that we can continue to improve our support to you!

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