Add ons

Renewing an access token

How to renew or extend a token for an Add On

Written by Lachlan Cox
Updated over a week ago

Transition Guide: Medicare Online via PRODA

What you need to know to prepare for Medicare/DVA online claiming with coreplus via PRODA

Written by Diana Younan
Updated over a week ago

Setting up your Medicare add on

What you need to know to setup your free Medicare/DVA online claiming with coreplus

Written by Diana Younan
Updated over a week ago

Upload a site certificate

Add your PKI site certificate for Medicare online claiming

Written by Lachlan Cox
Updated over a week ago

Where do I find my minor ID?

Locating your coreplus account's minor ID

Written by Lachlan Cox
Updated over a week ago

Set up your claiming defaults

Define the default settings for Medicare and DVA claiming on your account

Written by Lachlan Cox
Updated over a week ago

Check if my client is eligible for Medicare or DVA benefits

Using the Medicare Online Patient Verification (OPV) and Online Veteran Verification (OVV) tools

Written by Diana Younan
Updated over a week ago

Submit a DVA claim

How to lodge a DVA claim within coreplus

Written by Lachlan Cox
Updated over a week ago

Medicare and DVA Flags

Flags are used to supply extra information about the consultation to Medicare or DVA

Written by Lachlan Cox
Updated over a week ago

Submit a bulk bill claim

Learn how to submit a bulk bill claim within coreplus

Written by Lachlan Cox
Updated over a week ago

Add a claimant for a patient claim

Add a parent or guardian to a Medicare claim

Written by Lachlan Cox
Updated over a week ago

Submit a patient claim

Transmit a patient claim within coreplus

Written by Lachlan Cox
Updated this week

Claim kilometres travelled for DVA claims

Record your kilometres travelled for DVA consults on a claim through coreplus

Written by Lachlan Cox
Updated over a week ago

Resubmit a rejected Medicare or DVA claim

Resubmit a Medicare or DVA claim that's bounced back with an error

Written by Lachlan Cox
Updated over a week ago

Troubleshooting Medicare claims

Error codes on bulk bill or patient claims

Written by Andreas Papastergiadis
Updated in the last 15 minutes

Troubleshooting DVA claims

Error codes on DVA claims

Written by Lachlan Cox
Updated this week

Claiming FAQs

Frequently asked questions related to private health fund, Medicare and DVA claiming

Written by Lachlan Cox
Updated over a week ago

Troubleshooting Xero

Find solutions for common Xero sync errors

Written by Maeve McNelis
Updated this week

Getting started with Xero

Enable and sync your Xero Add On

Written by Diana Younan
Updated over a week ago

Xero Sync Methods

Determine which sync method better suits your business needs

Written by Diana Younan
Updated over a week ago

Enable client details to sync with Xero

Allow your client's details to feed through to your Xero account

Written by Lachlan Cox
Updated over a week ago

Xero FAQs

Frequently asked questions related to our integration with Xero

Written by Lachlan Cox
Updated over a week ago

Telehealth by coreplus whiteboard

Draw with your clients during a Telehealth by coreplus session

Written by Maeve McNelis
Updated over a week ago

Transition TeleConsult appointments to Telehealth

Moving from TeleConsult appointment types to Telehealth by coreplus

Written by Maeve McNelis
Updated over a week ago

Troubleshoot browser permissions for Telehealth by coreplus

Allow your browser to access your camera and microphone for Telehealth by coreplus appointments

Written by Maeve McNelis
Updated over a week ago

Troubleshooting Telehealth by coreplus

A few things you can try to troubleshoot sounds, video and other issues with your Telehealth by coreplus appointments.

Written by Maeve McNelis
Updated over a week ago

Enabling Telehealth by coreplus

Enabling your Telehealth Add On

Written by Kerrod Hughes
Updated over a week ago

Create and launch Telehealth by coreplus appointments

Learn how to create and launch a Telehealth appointment

Written by Kerrod Hughes
Updated over a week ago

Configuring your SMS or Email reminder templates for Telehealth by coreplus appointments

Prepare your email and SMS reminder templates to include information regarding your client's TeleHealth appointments

Written by Kerrod Hughes
Updated over a week ago

Pair your terminal with coreplus

Connect and sync up your Tyro terminal with coreplus

Written by Lachlan Cox
Updated over a week ago

Take a Tyro EFTPOS payment

Apply a Tyro EFTPOS payment to an individual invoice

Written by Lachlan Cox
Updated over a week ago

Reverse/Refund a Tyro EFTPOS payment

Reverse or refund an EFTPOS payment back onto the client's card

Written by Lachlan Cox
Updated over a week ago

Reassign a Tyro payment to another invoice

Transfer a Tyro EFTPOS payment to another invoice

Written by Lachlan Cox
Updated yesterday

Process a Tyro health fund claim

Process a private health fund claim through your Tyro terminal

Written by Lachlan Cox
Updated over a week ago

Cancel a Tyro health fund claim

Cancel a private health fund claim that was processed through your Tyro terminal

Written by Lachlan Cox
Updated over a week ago

Getting started with HealthEngine

Setup your healthengine add on integration

Written by Diana Younan
Updated over a week ago

Enable your Client Portal

Enable the Client Portal Add On for your online bookings

Written by Diana Younan
Updated over a week ago

Define your Client Portal settings

Set the look, feel, and functionality to suit your practice needs

Written by Lachlan Cox
Updated this week

Getting started with your Client Portal for Online Bookings

Define your settings, set up practitioner profiles, map appointment types to specialities and enable schedules for the client portal

Written by Diana Younan
Updated over a week ago

Create/publish schedules

Publish your appointment availability to the Client Portal for Online Bookings or HealthEngine

Written by Diana Younan
Updated over a week ago

Set up Practitioner Profiles

Define which practitioners will take appointments through the Client Portal for Online Bookings or HealthEngine

Written by Diana Younan
Updated over a week ago

Map Appointment Types to your Specialities

Configure appointment types to specialties to be made available for selection on the Client Portal for Online Bookings or HealthEngine

Written by Diana Younan
Updated over a week ago

Test and publish your Client Portal for Online Bookings

Test run your client portal setup by booking a test appointment

Written by Diana Younan
Updated over a week ago

Getting started with Rehab Guru

Enable your Rehab Guru Add On

Written by Diana Younan
Updated over a week ago

Getting started with Physitrack

Enable your Physitrack Add On

Written by Diana Younan
Updated over a week ago

Getting started with Cliniq Apps

Enable your Cliniq Apps Add On

Written by Diana Younan
Updated over a week ago

Setting up your account for Cliniq Apps

Setup your coreplus for use with Cliniq Apps

Written by Andreas Papastergiadis
Updated over a week ago

Getting started with Clinivid

Enable your Clinivid Add On

Written by Diana Younan
Updated over a week ago

Getting started with Pin Payments

Enable the Pin Payments add-on for your patients to pay their invoices online.

Written by Lachlan Cox
Updated over a week ago

Send Pin Payments link

Initiate a Pin Payments so your clients can pay their invoices online.

Written by Lachlan Cox
Updated over a week ago

Initiate an online payment with Pin Payments

Process an online payment on behalf of a client.

Written by Lachlan Cox
Updated over a week ago

Pin Payments card storage

Save your clients card details with Pin Payments to process online payments.

Written by Lachlan Cox
Updated over a week ago

Getting started with Cyber Clinic

Setup your Cyber Clinic add on integration

Written by Lachlan Cox
Updated over a week ago

Getting started with SRA

Completing the registration process for SRA

Written by Lachlan Cox
Updated over a week ago

Using the SRA setup wizard

Utilising the Service Registration Assistant setup wizard in coreplus

Written by Lachlan Cox
Updated over a week ago

Linking a Snapform to coreplus

Integrate your Snapform with coreplus, and include it within your appointment reminder & email signature templates.

Written by Lachlan Cox
Updated over a week ago

Getting started with Snapforms

Enable the Snapforms add-on for your patients to complete forms online.

Written by Lachlan Cox
Updated over a week ago

Paying an invoice with Openpay

Initiate an Openpay payment plan for your clients so they can pay their invoices in installments.

Written by Lachlan Cox
Updated over a week ago

Getting started with Openpay

Enable the Openpay add-on to give your clients the ability to create a payment plan for invoices.

Written by Lachlan Cox
Updated over a week ago

Getting started with TeleConsult

Enabling your TeleConsult Add On

Written by Lachlan Cox
Updated over a week ago

Create and launch TeleConsult appointments

Learn how to create and launch a TeleConsult appointment

Written by Lachlan Cox
Updated over a week ago

Configuring your SMS or Email reminder templates for TeleConsult appointments

Prepare your email and SMS reminder templates to include information regarding your client's TeleHealth appointments

Written by Lachlan Cox
Updated over a week ago

Client view of TeleConsult

What your clients will see when joining a TeleConsult appointment

Written by Lachlan Cox
Updated over a week ago

Troubleshooting TeleConsult

Help on diagnosing and correcting TeleConsult appointments

Written by Lachlan Cox
Updated over a week ago

TeleConsult Security Information

Details of the security measures for TeleConsult appointments

Written by Lachlan Cox
Updated over a week ago