Keep your client case load organised and accurate by utilising the case status field.

💡 If you are looking to delete a client file, you can do this within the Overview page.

1. From the client's file, click on Details/Referrers

2. In the Other Details section, select Closed from the Case Status drop-down options.

3. Ensure to Update Client to save the new case status

💡 You can see all clients marked with a particular status in the client page by clicking the relevant tab.

See similar articles regarding client files and information:

📝Add a contact to a client file

📝Client details

📝Updating a client's case status

📝Transferring clients between sites

📝Merge client records

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