Cancel a Health Fund Claim

Important – Our Tyro add-on is in the Early Access phase. We are seeking feedback before making it publicly available. If you would like to participate in the Early Access stage, please contact us today.

 

Please note: This action can only be performed on an invoice where a Tyro Health Fund Claim has been previously taken. 

 

Step 1 - Open the relevant invoice

 

This is done by either clicking on the relevant invoice number, or by selecting 'Actions' and 'Edit'

 

Step 2 - Press the '$' button next to the relevant service item

 

 

Step 3 - Press the 'Cancel' option next to the payment

 

 

Step 4 - Process the cancellation with your Tyro Terminal

After selecting 'Cancel' in step 3, a screen similar to the above should appear. When this occurs, follow the prompts on your Tyro terminal to process the cancellation.

 

Step 5 - Accept the Claim Assessment

 

 

Step 6 - The Claim Result Screen should now appear. Press 'Close' to proceed

 

Step 7 - Press 'Save' or 'Update Invoice'

 

 

Adam Kluga -

Have more questions? Submit a request

Comments 0

Top