Some features in coreplus aren't available from one plan to the next. For instance claiming through Medicare is only available on the plus plan. Hence, you may want to upgrade your coreplus subscription as your business grows.
Credit cards expire, and payment methods change. To maintain your subscription with coreplus, it is very important to ensure your payment details entered in coreplus are up to date and valid, as accounts without valid payment details are at risk of being cancelled.
Upgrade your subscription
1. Click on My Account
2. Under Subscriptions, click Manage
3. Tick the circle at the end of the plan you wish to upgrade to
4. Select Upgrade Subscription
5. Confirm your details are correct and select Next
(If payment method not entered)
6. Enter your payment details and select Next
7. Review your order, agree to the Terms of use, and select Pay
Change your payment method - Direct Debit
Direct Debit through GoCardless is our preferred payment method.
As soon as your invoice is due, we’ll collect payment directly from your pre-agreed bank account. You’ll be notified before each payment is taken, and your payments are protected.
GoCardless is an approved Direct Debit provider that works with over 50,000 businesses across the globe, including DocuSign, The Guardian, and Sage.
To set up Direct Debit:
1. Click on My Account
2. Under Subscriptions, click Manage
3. Select Change Payment Method
4. Select Payment Methods
5. Select Direct Debit
6. Click Pay with GOCARDLESS (this will open a new pop-up window)
7. Fill out the required information
8. Enter your bank details (BSB and Account Number) and click Next
9. Confirm your details and select Set up this Direct Debit Request
Why swap to direct debit:
It’s a preferred payment option - Direct Debit through GoCardless is now our preferred way to take payments.
It’s a set-and-forget method - You set up payment once, and after that, it’s taken automatically on the invoice due date. No need to set up reminders or deal with expired credit card details.
Never miss a payment - Payments are taken automatically so that you won’t get chased for payments.
You’re still in control and protected - You receive advance payment notifications, and you’re protected under the Direct Debit Guarantee scheme
Change your payment method - Credit Card
1. Click on My Account
2. Under Subscriptions, click Manage
3. Select Change Payment Method
4. Select Payment Methods
5. Enter your Credit Card Details
6. Click Add
Please let us know if you have any questions, and remember to rate this help article below, so we can continue improving our support!